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Interested in learning more? Cat didn't love their food? Interested in bringing Optimeal to a store near you? Whatever you need, we're here to help.

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Money Back Guarantee
We're really confident your cats will love Optimeal, but if they turn up their noses, let us know! We'll be happy to refund your first order.

Frequently asked questions

Trial Box

What is the trial and how does it work?

The trial gives you a starter pack of Optimeal at a lower price so your cat can try it before you commit. After14 days, your monthly subscription activates automatically and your first full box ships. You'll receive a reminder email a few days before the trial ends.

Can I change the recommended recipes?

Yes. Right on the Results page — before checkout — you can browse all Optimeal formulas and swap to whichever one you prefer. You're never locked into the Quiz result.

Subscription management & refunds

What if my cat doesn't like the food?

We stand behind every first order with amoney back guarantee. If your cat refuses Optimeal, contact us and we'll issue a full refund — no need to return the pouches. Every cat has their own taste and we understand that.

What happens if I don't cancel during the trial?

After 14 days your subscription activates and your card is charged for the first monthly order. You'll get a reminder before this happens. If you'd like to cancel, you can do so from your account at any point before the trial ends.

About our recipes

Is Optimeal suitable for cats with sensitive stomachs?

Several formulas are designed with limited ingredients and gentle proteins for cats with sensitivities. The quiz will surface the best match. If your cat has a diagnosed allergy or medical condition, we recommend consulting your vet before switching.

How much should I feed my cat per day?

Great as a dry food topper or standalone meal. If fed alone, feed adult cats approximately 2 pouches per 5 lbs of body weight daily. Divide into 2 or more meals. Feeding amounts should be adjusted to your cat’s needs according to individual activity, age and environment. Ask your veterinarian if you are unsure. Serve at room temperature. After opening keep in fridge max 48 hours.

1 How many cats are you feeding?
2 How old is your cat?
3 What does your cat currently eat?
4 How are you planning to use Optimeal
5 What proteins does your cat dislike?
6 Does your cat have any health conditions?
7 Any specific health outcomes?

Key Benefits Feeding Guidelines Ingredients